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FAQ
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What are we doing about Covid-19 and food safety?We are taking every precaution to ensure the safe handling, preparation and delivery of our celebration cakes. We are adhering to these best practices: Hand washing regularly throughout the day Wearing clean chef’s coat and apron, with hair tied back Wearing face visor and face mask when processing and handling any food products Wearing gloves when serving customers and, where appropriate, handling food Frequent cleaning of high-touch points Avoiding close contact with others. Training on new practices and updates from the government food standards agency We will l encourage our customers to: sanitize their hands on collection keep 2 metres apart from others use contactless payment if possible
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I’ve got an allergy/intolerance…All our cakes are made in the same kitchen, so while care is taken to avoid cross contamination we cannot guarantee an allergen/intolerance free environment. Please contact us to discuss any allergy requirements. You can also find ingredients lists at the bottom of this page.
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Do you have a price list?All of my cakes are designed to suit your personal requirements, making it impossible to have a standard price list.
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How much notice do you need for orders?As with any custom ordered product – as much notice as possible is best – I am currently a solo team and I don’t like to turn any clients away. As a general rule of thumb, 6 weeks notice before your required date for cake orders so I can ensure everyone is happy with design.
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How do I store my cake?Cakes do not like being refrigerated, they are best stored in a cool dry place out of direct sunlight. After the cake has been cut it can be refrigerated or frozen to help preserve it.
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What is a Cutting Cake?If you have a large number of wedding guests, plain iced cutting cakes can be supplied to increase the number of portions and help reduce cost.
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What is a Dummy tier?If you only have a select number of guests at your wedding, but want the cake to be a centrepiece having a dummy tier creates the illusion
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The cake I want isn’t on your website, what can I do?"No problem! Contact me via our contact form and we will be delighted to provide a quote for a bespoke creation. All of our cakes are made to order and it is almost certain that no two cakes are the same as the message, colour scheme and decoration are unique to you. If you have a picture or sketch of the cake you would like, you can email it to us at info@sunnyscakeco.com
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